PRODUCT DETAILS
Product Description:
- Soothing Cervical Spine: This cervical spine massager simulates human hands to pinch and knead your shoulder and neck muscles in both directions, using a unique technique to massage the deep muscle tissues, which can be a good way to soothe the shoulder and neck muscles that become stiff after a long day's work.
- Adjustable Mode: Select Mode 1, continuous rotary kneading, regular relaxation of shoulder, neck, and back. Select mode 2, adaptive massage, 2 modes/2 strengths can adapt to your different massage needs.
- Upgrade six massage heads: six massage heads to expand the massage area, simulating the massage of the massage therapist with the tiger's mouth for you to massage the sense of touch, enhance the massage intensity, and ergonomic massage body feel to give you a good massage relaxation experience.
- FREE HANDS: This hot shoulder and neck massager is more adaptable, the shoulder strap buckle design frees your hands, allowing you to enjoy the comfort of massage at work and some simple housework.
- Rechargeable: This wireless back massager comes with a rechargeable battery that can be used for 90 minutes per full charge and 90 minutes per single use. Charge it with the included USB charging cable and enjoy your wireless massage on the go or at home.
REVIEWS
REFUND & REPLACEMENT
Returns Policy
Effective Date: 01-January-2024
Thank you for shopping at Tazah Global’s partner store Emirates Mart. We strive to provide a seamless shopping experience and want you to be completely satisfied with your purchase. This policy explains our guidelines and procedures for processing refunds and replacement. By making a purchase on our website, you agree to the terms of this Policy.
Replacement Eligibility:
Product Eligibility:
As a responsible company Tazah Global wants to ensure that the product is received by the customer in its original condition and is not incorrect, broken or faulty. If you receive a product that is incorrect, faulty, broken or damaged you are eligible for a free replacement.Timeframe:
You must request a replacement within 3 days from the date of delivery. After this period, we are unable to process any replacement requests.Replacement Process:
Initiation:
To initiate a replacement, please share a video of the incorrect, faulty or damaged product to our customer support team within the eligible time frame. In a lot of cases the issue is with the usage of the product and our team can guide you on how the issue you are facing can be fixed. If we determine that the product is indeed faulty….OPTION A:
We will ask you to ship the incorrect, faulty damaged or broken product in its original packing (Original Product Box and All Accessories) to our warehouse at the below address:-Tazah Global LLC, Warehouse # 13, Plot # 4488, Al Sajaa Industrial, Sharjah, UAE And within 2 working days of receipt of the incorrect, faulty damaged or broken product we will ship the replacement for you free of charge.OPTION B:
We will schedule a replacement for you within 14 working days. Please pack the product (Original Product Box and All Accessories) for the courier to pick it up and provide you the replacement.Please note that we do not offer a replacement for “change of mind”.
Refund:
We do not have a refund policy.Contact Us:
If you have any questions or concerns regarding our Replacement Policy, please contact us at:WhatsApp: +971 509 805120
Email: support@emiratesmart.net
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